jilly Terms and Conditions – What you need to know before using the platform

General rules covering your account and use of jilly

You must be at least 21 years of age to register and use the jilly platform, in accordance with applicable Philippine regulations. By creating an account, you confirm that all information you provide is accurate, complete, and up to date. Each player is permitted to hold only one account; duplicate accounts may be suspended without prior notice. You are solely responsible for maintaining the confidentiality of your login credentials and for all activity that occurs under your account. If you suspect unauthorised access to your account, you should contact support immediately. jilly reserves the right to verify your identity at any point and may request supporting documents as part of this process. Accounts found to belong to ineligible individuals will be closed and any associated balances may be forfeited.

All bets and wagers placed on the jilly platform are final once confirmed. It is your responsibility to review your selections before submitting any bet through the bet section. The platform operates on a fair and transparent basis, and all game outcomes are determined independently of jilly's commercial interests. Players are prohibited from using any automated tools, bots, or third-party software to gain an unfair advantage on the platform. Any attempt to manipulate game results, exploit technical errors, or engage in collusion with other players will result in immediate account suspension. Winnings derived from bets placed in violation of these rules may be voided at jilly's discretion. If you have questions about how a specific game or betting market works, the FAQ page is the best place to start before placing your first wager.

All promotions listed on the Promotion page are subject to their own individual terms, which are displayed alongside each offer. General platform terms apply in addition to any promotion-specific conditions. jilly reserves the right to modify, suspend, or withdraw any promotion at any time without prior notice. Bonuses and promotional credits may only be used in accordance with the stated wagering requirements and cannot be transferred between accounts. Any attempt to abuse promotional offers — including creating multiple accounts to claim the same promotion — will result in the cancellation of the bonus and may lead to account suspension. Players are encouraged to read the full conditions of any promotion before opting in.

All financial transactions on the jilly platform are conducted in Philippine pesos (PHP). Deposits are credited to your account once the payment has been confirmed through the relevant payment channel. Withdrawal requests are processed in accordance with the steps and timelines described on the Withdrawal page. jilly may require identity verification before processing a withdrawal, particularly for first-time requests or amounts above a specified threshold. Funds may only be withdrawn to a payment method registered in your own name; third-party withdrawals are not permitted. If your withdrawal request is delayed or you have questions about the process, the FAQ contains detailed guidance on what to expect and how to follow up.

jilly is committed to promoting responsible gaming practices among all players in the Philippines. The platform provides tools and resources to help players manage their activity, including information on setting personal limits and taking breaks when needed. If you feel that your gaming activity is becoming difficult to control, we strongly encourage you to visit the Responsible Gaming page for guidance and support options. Players who are experiencing gambling-related harm may request self-exclusion or account restrictions by contacting support directly. jilly does not permit minors to register or use the platform under any circumstances, and any account found to belong to a person under the legal age will be closed immediately. Responsible gaming is not just a policy at jilly — it is a core part of how the platform operates for the benefit of every Filipino player.

The personal information you provide when registering and using the jilly platform is handled in accordance with our Privacy Policy. By creating an account, you consent to the collection and use of your data as described in that document. jilly does not sell or share your personal information with third parties for marketing purposes without your explicit consent. Data collected during your use of the platform may be used to verify your identity, process transactions, and improve the overall player experience. You have the right to request access to the personal data we hold about you, and to request corrections where necessary. For full details on how your data is managed, please refer to the Privacy Policy linked in the footer of every page on the site.

jilly provides the platform on an "as available" basis and does not guarantee uninterrupted access at all times. The platform shall not be held liable for losses arising from technical failures, connectivity issues, or circumstances beyond its reasonable control. Players are responsible for ensuring that online gaming is permitted under the laws applicable to their location before registering. jilly reserves the right to update or amend these Terms and Conditions at any time; continued use of the platform following any such changes constitutes acceptance of the revised terms. Material changes will be communicated through the platform where reasonably practicable. If you do not agree with any updated terms, you should discontinue use of the platform and contact support to close your account.